CORONAVIRUS - IMPORTANT INFORMATION
Please do not walk into the surgery to make an appointment or for any query – PHONE OR USE PATIENT ACCESS
The advice for anyone in any setting is to follow these main guidelines.
If you have been in contact with someone with coronavirus or have returned from an affected area identified by the Chief Medical Officer as high risk and you are feeling unwell with a cough, difficulty breathing or fever, stay at home and use the NHS 111 online coronavirus service NHS 111 – Covid-19
or if you cannot use the online service then call NHS 111.
- Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to.
- To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue away immediately. Then wash your hands or use a hand sanitising gel.
- Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.
- At the current time and based on our understanding of what is known of COVID-19 and other similar respiratory viruses, it is likely that older people and those with chronic medical conditions may be vulnerable to severe disease. As more information emerges, recommendations may change.
CORONAVIRUS ADVICE
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have coronavirus
- in the last 14 days you’ve been to a country or area with a high risk of coronavirus – see coronavirus advice for travellers and a list of high risk countries on nhs.uk
- you’ve been in close contact with someone with coronavirus
Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.
IMPORTANT INFORMATION REGARDING CORONAVIRUS COVID 19 MANAGEMENT
DO NOT COME INTO THE SURGERY if you have any of the following:
- New persistent cough
- High temperature
- Flu like symptoms
This includes prescription requests and collections.
Please order your repeats either:
- Online using patient access
- Email haveringccg.f82023@nhs.net
- Telephone 01708 447747
- Fax 01708 451408
- Drop in surgery letter box
- By post – include a self addressed envelope for paper script returns
